Privacy Policy

Last Updated: June 19, 2026

1. Introduction

Welcome to Pushbells ("we," "our," or "us"), operated by Archisel Solutions. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (pushbells.com), the Pushbells mobile application (iOS and Android), the Pushbells app for Shopify and its storefront alert widget, and our notification platform. Section 12 ("Shopify App & Storefront Widget") covers the Shopify app and widget specifically.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name) when you sign in with Google or Apple
  • Alert preferences and notification settings
  • Payment information (processed securely through Apple App Store, Google Play, and RevenueCat — we do not store your payment details)
  • Customer support communications

2.2 Automatically Collected Information

  • Device information (device type, operating system, platform)
  • Push notification token to deliver notifications to your device
  • A unique user identifier created automatically on first use
  • Crash reports and diagnostics to improve app stability
  • Usage data (features used, alerts created)
  • Cookies and similar tracking technologies (website only)

2.3 Camera

The mobile app uses your device camera solely to scan Pushbells QR codes. No images or videos are stored, recorded, or transmitted.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your alerts
  • Send push notifications when your alert conditions are met
  • Sync your alerts across devices
  • Process premium subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities to improve our service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Cloud infrastructure providers: For authentication, database, crash reporting, and push notifications
  • Payment processors: For subscription and payment management (via Apple App Store and Google Play)
  • E-commerce platforms: To provide notification services for participating stores
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

Your data is stored securely on servers located in the European Union. Data is encrypted in transit and at rest. We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

We use aggregated analytics to improve our service. No personally identifiable information is stored in our analytics systems.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account (available from the Account screen in the mobile app), we will delete your information within 90 days, unless we are required to retain it for legal purposes.

7. Your Rights

You can at any time:

  • Delete your account: From the Account screen in the mobile app, which permanently deletes all your data
  • Sign out: Disconnect your Google or Apple account
  • Use the app anonymously: No sign-in is required
  • Disable notifications: From your device settings at any time

Depending on your location, you may also have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at support@pushbells.com

8. Push Notifications

We send push notifications only when your alert conditions are met. You can disable notifications at any time from your device settings. Your push notification token is stored securely and used solely for delivering your alerts.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Shopify App & Storefront Widget

This section explains how we collect and use data when a merchant installs the Pushbells app on their Shopify store, and when shoppers use the Pushbells alert widget on that store. It applies in addition to the rest of this Privacy Policy.

12.1 Data We Collect

From shoppers (a merchant's customers), when they subscribe to an alert:

  • Email address and/or mobile phone number (depending on the channel chosen)
  • The product or variant they want to be alerted about
  • Their alert preference (for example, a target price, or "notify me when back in stock")
  • Language/locale and the store the request came from
  • A browser or mobile-app push token, if they enable web push or app notifications
  • Subscription and delivery timestamps and status

From merchants: store domain and identifier, contact details, plan and usage data, and the widget and notification settings they configure.

From the store, via the Shopify Admin API: product and variant data including price and inventory/stock status (used to detect price drops and restocks), store locales and markets, and theme data (to render the storefront widget).

Automatically generated: operational logs of app usage, notification delivery status, and errors, used to run, secure, and troubleshoot the service.

We collect the minimum data needed to provide the app. We do not request or access Shopify "protected customer data" such as customer account records, orders, checkout, or payment data — our access scopes are limited to products, inventory, themes, locales, and markets.

12.2 How We Use It

  • To deliver the alerts a shopper asked for, over the channel they chose (email, SMS, web push, or the Pushbells mobile app)
  • To provide merchants with aggregated demand and notification analytics
  • To operate, secure, support, and improve the service, and to bill usage

We do not sell personal data, and we do not use shopper contact details for our own marketing.

12.3 Our Role (Controller / Processor)

For personal data collected from shoppers on a merchant's store, the merchant is the data controller and Pushbells acts as a data processor on the merchant's behalf, processing that data only to provide the service. We make a Data Processing Agreement (DPA) available to merchants on request.

12.4 Subprocessors

We share data only with service providers who help us run the app:

  • Amazon Web Services (AWS) — hosting, storage, and compute (including Amazon SES for email)
  • Twilio — SMS delivery
  • Google BigQuery — analytics processing
  • Google Firebase — mobile app push notifications and app sign-in
  • Shopify — the platform the app runs on

12.5 Consent, Retention & Your Rights

Shoppers opt in by subscribing to an alert, and can unsubscribe at any time, which stops processing and triggers deletion. We keep a shopper's data only as long as their subscription is active or as needed to provide the service, and delete it on unsubscribe, on request, or when the merchant uninstalls the app. We honor Shopify's mandatory privacy webhooks — customers/data_request, customers/redact, and shop/redact. To exercise a right, contact support@pushbells.com.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: